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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cynthia Copley

February 22, 2023

5  out of  5 rating by Cynthia Copley
"Our agent Kelli is awesome! She is always willing to help with our questions. Since we have changed to State Farm we have been completely satisfied. Kari, Kelli, and the rest of the team are the reason we recommend this office to all our friends."

lee Copley

February 21, 2023

5  out of  5 rating by lee Copley
"I don’t normally write reviews but as a business owner you get to find out who you can rely on. Kelli at State Farm has been there for years as our insurance company doing what she does best behind the scenes supporting my company. Thanks again for doing a great job for us."

Chandler Cobb

February 21, 2023

5  out of  5 rating by Chandler Cobb
"Kelli is awesome to work with!"

gilbert ravelo

February 20, 2023

5  out of  5 rating by gilbert ravelo
"This agency is amazing! Great service and terms."

David Hamm

February 16, 2023

5  out of  5 rating by David Hamm
"Got house insurance policy very professional."

Stephen (Mississippi-Delta)

January 21, 2023

5  out of  5 rating by Stephen (Mississippi-Delta)
"Great job with helping me with my homeowner insurance!"

Ronnie Ondari

December 21, 2022

5  out of  5 rating by Ronnie Ondari
"Usually I dread insurance companies but after the experience I had with Miguel at State Farm, I’m going to recommend my close friends and family. Miguel was extremely helpful and answered every question I had concerning my vehicle in a professional manner."

Vanesa Murillo

December 20, 2022

5  out of  5 rating by Vanesa Murillo
"Miguel quoted me several times, was patient, and went above and beyond to help find the best coverage for the money! Kari and everyone else on her team have been very helpful! After getting quotes from other agencies and agents—I plan to stick with this group for the long haul! Keep up the great work!!"

Mikol Pasion

November 7, 2022

5  out of  5 rating by Mikol Pasion
"Absolute pleasure to do business with Kari and her team! All of whom have served my entire family’s coverage as serious business, while treating my entire family as family. Cannot recommend highly enough!"

Dorcas Holloway

September 12, 2022

5  out of  5 rating by Dorcas Holloway
"Professional, fast and courteous!!"

Frank Lee

August 12, 2022

5  out of  5 rating by Frank Lee
"I been whit them for over 11 years ,great customer service. They always take care of my needs in a professional manner."

Chris Daniels2798

July 26, 2022

5  out of  5 rating by Chris Daniels2798
"Nothing but positive vibes from this insurance office. Been thru many agents over my years...finally found one who cares about my needs. Highly recommend Kari and her staff."

Craven Morehead

July 26, 2022

5  out of  5 rating by Craven Morehead
"These people are the Insurance avengers!!! Highly recommend"

William Walker

July 12, 2022

5  out of  5 rating by William Walker
"Just moved to the area. Kari and her excellent State Farm staff took care of everything for us in our transition from GA. All very personable, professional and knowledgeable... Been a customer now for 6 months. Kelli is a great Office Mgr if you need anything, but the entire staff is very professional and knowledgeable..."

Kivia Bailey

June 2, 2022

1  out of  5 rating by Kivia Bailey
"I initially contacted StateFarm about a month ago for a notary bond. After being told it would take about a week for them to receive the bond I was contacted about 3 weeks later. When I made it to pick up the bond I immediately noticed that my name was spelled incorrectly (as if they didn’t review the document prior to me picking it up) I was then assured by Nora that she would have the name corrected and bond expedited and I should receive by that Friday which was 5/27. I contacted the office today assuming due to the Holiday it could’ve definitely been delayed(completely understandable) However I was told by Ethan that unfortunately they tried to get it expedited but unfortunately it’ll be coming snail mail( his exact words) The fact that it has already been almost 2 weeks which is over enough time for the bond to have been received even regular mail. I was basically told just anything to get out of their hair. Seriously like why would you call saying “it’s our fault we’ll have it expedited aww soon as possible to be received at the latest Friday” when in fact non of that was done. Horrible customer service this far."
Profile photo of Chappo

Chappo

June 10, 2021

5  out of  5 rating by Chappo
"This is the best State Farm office I've ever worked with. These people all deserve trophies."

Keishawn Brown

April 8, 2021

5  out of  5 rating by Keishawn Brown
"The entire staff is knowledgeable and kind. They listen to all your needs and find the best coverage for you at a great price. They are also excellent for commercial and business policies as well."

Patricia Supak

March 13, 2021

5  out of  5 rating by Patricia Supak
"I highly recommend this agency for any insurance policy you may need. They have a great team with amazing service. Very helpful and pleasant to work with. Also saved us money compared to our previous policy."

Jose Puente

March 13, 2021

5  out of  5 rating by Jose Puente
"Kari Hargrave's team is awesome. I switched with them during the 2020 COVID-19 Shut down. They helped me remotely, and we completed all the paperwork without risking ourselves. I got a good rate too. I would highly recommend them to any of my friends."

vanessa guerrero

March 12, 2021

5  out of  5 rating by vanessa guerrero
"Have been with State Farm for some years now love Nora from Kari Hargrave office always helps me Asap when in need!"

Edith Torres

March 12, 2021

5  out of  5 rating by Edith Torres
"Great customer service and always very helpful! My family is saving more than $150 on car insurance thanks to them!"

Cassie Weldon

March 2, 2021

5  out of  5 rating by Cassie Weldon
"We referred a customer to Kari’s office and they were great! Super responsive, timely, and reliable. Thank you so much!"

Robert Jordan

September 10, 2020

5  out of  5 rating by Robert Jordan
"A great place to get ins"

CN

June 19, 2020

5  out of  5 rating by CN
"This agency is the best, everyone in the office is always super nice and helpful. I’ve had life and auto with them for a few years now and everything is always so hassle free. Kari recently helped get auto insurance for my teen boy and she went above and beyond to help him get the BEST deal possible. I love that she was very transparent throughout the process and didn’t try to sell or force us into anything that we didn’t need. She made sure that he understood exactly what to do if he ever breaks down or has an accident. She even took the time to help him set the app up on his phone. Most people just try to get the sale but Kari and her staff actually cares about what’s best for the client. I’ll be a customer for life and I’ll recommend anyone that’s looking."

Stephen Fain

June 16, 2020

5  out of  5 rating by Stephen Fain
"I have been a State Farm customer for over 30 years and had a few different agents. All of them have been good, but I have to say Kari Hargrave has been the absolute best of the best. I haven’t needed her a lot, but when I did she was there and handled the situation with the professionalism and sense of urgency I expected."