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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gashaw A

Gashaw A

June 19, 2025

5  out of  5
rating by Gashaw A
"I spoke with Kennesen, from State Farm over the phone about my auto policy. She was incredibly sweet, professional, and provided excellent customer service."
We responded:
"Thank you so much for your kind words and 5 ⭐️review! We are thrilled to hear you had a great experience with our agency and especially with Kennesen. She is an asset to our team and we are so proud of the service and care she provides our customers. We appreciate you choosing Kari Hargrave State Farm and continuing to serve you for years to come!!"
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Thomas Shackelford

June 16, 2025

5  out of  5
rating by Thomas Shackelford
"Debbie is absolutely amazing! Every time I speak with her, she goes above and beyond to provide the best customer service. She’s knowledgeable, friendly, and always makes sure I have the information I need. It’s clear she truly cares about her clients and takes pride in her work. Thank you, Debbie, for consistently making my experience with this insurance provider a great one!"
We responded:
"Thank you, Thomas, for your kind words about Debbie. We're glad to hear that she consistently provides you with exceptional service and support. Your feedback means a lot to us and motivates our team to continue delivering the best service possible. "
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paige newberry

June 16, 2025

5  out of  5
rating by paige newberry
"Debbie is so so helpful and always my #1 person to go to !!"
We responded:
"Thank you, Paige, for sharing your experience with Debbie! It's great to hear that she has been so helpful and your go-to person. We appreciate your feedback and look forward to continuing to serve you."
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Becky Hamady

June 13, 2025

5  out of  5
rating by Becky Hamady
"Kennesen at the Royse City TX office went above and beyond to help me get things accomplished to get my monthly premium lowered. She was kind and courteous! I will be talking soley with her from now on when I need to contact this agent's office!"
We responded:
"Thank you, Becky, for sharing your experience with Kennesen at our Royse City office. It's great to hear that she was able to assist you effectively and provide the service you were looking for. We appreciate your trust and look forward to continuing to serve you."
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Kylie Binley

June 11, 2025

5  out of  5
rating by Kylie Binley
"Paige is super helpful & knowledgeable! I can always count on her to answer my questions & help guide me through any issues I have!"
We responded:
" Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Paige. She truly exemplifies our commitment to excellent service and we’re delighted to see her efforts recognized. We look forward to serving you again soon! Kari"
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Kandice Lynch

June 11, 2025

5  out of  5
rating by Kandice Lynch
"Paige was so helpful and professional . Thanks Paige for saving us time and money ."
We responded:
"Thank you so much for taking the time to leave us a 5 ⭐️ review! We are so happy to be able to assist you with your onsurance needs! Paige is amazing and we are so luvky to have her on our team! "
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Kranthi kiran Gobidesi

June 10, 2025

5  out of  5
rating by Kranthi kiran Gobidesi
"Nora Rocha from Kari Hargrave State Farm office helped me to get the best Auto insurance and rental insurance policies. Appreciate her propmpt responses. Looking forward to future businesses 👏 🙌 😀"
We responded:
"Thank you, Kranthi Kiran Gobidesi, for your kind words and for sharing your experience with Nora. We're glad to hear that her assistance met your expectations. We look forward to continuing to serve your insurance needs. "
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Sharon Garcia

February 21, 2025

5  out of  5
rating by Sharon Garcia
"They've been our lifesaver! Tysm Nora Rocha from Hargrave State Farm.❤️"
We responded:
"Wow, Sharon! Thank you so much for taking the time to leave this five star review. We appreciate your business and your kind words. Nora is amazing and we are so thankful to have her on our team. We hope to continue to exceed your expectations for many years, thank you for being part of our State Farm family."
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Lana Stone

February 3, 2025

5  out of  5
rating by Lana Stone
"My new agent Faith made everything easy. Thank y'all so much"
We responded:
"Thank you so much for taking the time to leave us a five star review!!🤩🤩🤩🤩🤩. We are so happy Faith took great care of you. She is a great asset to our team! We hope to comtinue bringing you 5 ⭐️ service for many years!! "
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Michael Miller

January 25, 2025

5  out of  5
rating by Michael Miller
"great job"
We responded:
"Thank you so much for leaving this ⭐️⭐️⭐️⭐️⭐️ review!! We hope to continue goving you 5 ⭐️ service for many years to come!!!"
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Angela Barbee

December 19, 2024

5  out of  5
rating by Angela Barbee
"Faith Kobel rocks! I needed to add renter's insurance to my existing policy quickly. I sent an email and in less than an hour I was covered. State Farm really is a good neighbor!"
We responded:
"Thank you so much Angela for leaving the fantastic five star review we are so thrilled to hear that Faith was able to help you with your renters policy and such an efficient manner. Providing excellent customer service is always our top priority and we are happy to have you as part of our State Farm family. We look forward to being your trusted insurance advisor for many years to come. "
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Madalyn Auldridge

November 18, 2024

5  out of  5
rating by Madalyn Auldridge
"Kelli is amazing!! I get the best rates from her!! I compared multiple different companies and hers was the cheapest!!"
We responded:
"Thank you, Madalyn! We're thrilled to hear that Kelli was able to provide you with the best rates. Your satisfaction is our top priority, and we appreciate your trust in our services."
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J Brew

September 20, 2024

5  out of  5
rating by J Brew
"Kari Hargrave and her team are the best group of agents in town! They make you feel at home when you visit and there are no dumb questions (or phone robots) when you call! Love them and appreciate their hard work and honesty!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you feel at home with our team and appreciate our efforts. Your support means a lot to us."
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Daniel Rogers

September 19, 2024

5  out of  5
rating by Daniel Rogers
"Great Customer Service! Starts the moment they answer the phone and never ends. Kelli was GREAT!!!!!! GOAT!!!!"
We responded:
"Thank you so much for the 5-star review and for taking the time to share your experience with us! We're thrilled to hear that Kelli provided you with excellent customer service. Our team works hard to ensure that each customer has a positive experience, and we’re glad Kelli could meet your needs. We truly appreciate your support and look forward to serving you in the future!"
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Conner Anthony

August 11, 2024

5  out of  5
rating by Conner Anthony
"The Kari Hargrave agency is the absolute best. She is always going the extra mile for her customers. I have had auto and home with her for a while. I was so confused about life insurance but she took the time to educate me and now I have my life insurance with her agency. Highly recommend!!!"
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Amy

June 27, 2024

5  out of  5
rating by Amy
"Kelli Creek has been a tremendous help obtaining a auto and homeowners policy. Just over top support and I'm saving money."
We responded:
"Hi Amy, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with our agency. Kelli strives to provide top-notch service, and it's great to know that we met your expectations. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help! We are so appreciative of your business!! Best regards, Kari Hargrave State Farm Insurance Agency"
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noemio perez

May 22, 2024

5  out of  5
rating by noemio perez
"Aaron Acosta was incredibly helpful with my car insurance needs. She provided me with the best policy tailored to my specific requirements. His assistance was top-notch, and I highly recommend her services to anyone looking for excellent car insurance support. He did not only assisted me with my car insurance but also took the time to inform me about life insurance and how to secure the best rates. His knowledge and guidance in both areas were invaluable, and I appreciate his thorough support. I would definitely recommend Aaron for insurance needs."
We responded:
"Hi Noemio! Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with Aaron!! Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything or have any questions, we're always here to help. Warm regards, Kari Hargrave State Farm Insurance Agency"
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Nasir Ahmad

May 6, 2024

5  out of  5
rating by Nasir Ahmad
"Good"
We responded:
"Nasir, thank you so much for taking the time to leave us this 🤚⭐️ review! We hope to continue to meet or exceed your expectations for many years. We love taking care of customers like you!!"
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Valeria Silva

April 30, 2024

5  out of  5
rating by Valeria Silva
"Received great support when purchasing a life insurance policy. Aaron answered all my questions."
We responded:
"Valeria thank you so so much for taking the time to leave us a 5 ⭐️ review! We are so lucky to have Aaron on our team! He is amazing! We hope we continue to give you ⭐️⭐️⭐️⭐️⭐️ service for many years!!"
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tiffany bowman

April 29, 2024

5  out of  5
rating by tiffany bowman
"Aaron Acosta was very helpful! If you need insurance I highly recommend going to him!"
We responded:
"Tiffany, thank you so much for leaving us a a ⭐️⭐️⭐️⭐️⭐️ review! Aaron is great and we are lucky to have him in our team. We hope to continue giving you 5 STAR service for many years!!"
Profile photo of Mayra Torres

Mayra Torres

January 22, 2024

5  out of  5
rating by Mayra Torres
"Aaron was great in getting me a quote for life insurance. He answered all my questions and made the whole process super easy. If you are looking for an insurance quote, call Aaron and he will be happy to help find what's best for you."
We responded:
"Mayra, thank you so much for leaving us this amazing review. We are so happy to have Aaron on our team. He always goes above and beyond to take care of our customers. We greatly appreciate your business !!"
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Trey Williams

January 18, 2024

5  out of  5
rating by Trey Williams
"Aaron was fantastic at listening to my needs and tailor fitting a policy to me and my family. He was also very attentive and followed up very well. I would recommend Aaron and state farm when searching for your next policy."
We responded:
"Wow! Thank you so much, Trey, for leaving this ⭐️⭐️⭐️⭐️⭐️ review! We are very lucky to have Aaron on our team. We appreciate you trusting our office with your insurance needs!"
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Juan Escobedo

January 17, 2024

5  out of  5
rating by Juan Escobedo
"Muy amable el personal y te atienden muy vien cualquier duda que tengas"
We responded:
"Juan, muchas gracias por su revision a nuestra oficina. Y por daronos la opportunidad de asistirlo con su aseguranza. Esperamos continuar ayudarlo en lo que sea necessario. Gracias! "
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Speedy Greene

December 19, 2023

5  out of  5
rating by Speedy Greene
"Recently called for a quote and the experience I had was great. They walked me through all of my options told me the risk related as well as providing me a better rate. Awesome experience will begin moving all my polices to them based on the service. Even with the price difference I will stay with them for the customer service experience alone."
We responded:
"Your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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kiet Le

November 21, 2023

5  out of  5
rating by kiet Le
"Sheri is the best customer services,do right away what ever I need,I would like recommended to all my friends to her,thank you for held me out everything"
We responded:
"Kiet, thank you for the positive review. Sheri is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."