State Farm® Insurance Agent Kari Hargrave
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Pizzicaroli
March 19, 2025
5
out of
5
rating by John Pizzicaroli
"I worked with Faith Kobel today from Kari Hargraves's office on a auto policy quote. Faith was helpful, kind, and worked hard to give me a policy quote that worked for me. I was able to save a considerable amount of money by switching over to State Farm which was icing on the cake."
We responded:
"Wow! Thank you so much for your 5 ⭐️ review! We strive hard to take care of each customer and make your experience with our office a great one. Faith is a great asset to our team. We are lucky to have her. Thank you so much for taking the time to leave us this review and we hope that we continue to take care of your insurance needs for many years!!"
Sharon Garcia
February 21, 2025
5
out of
5
rating by Sharon Garcia
"They've been our lifesaver! Tysm Nora Rocha from Hargrave State Farm.❤️"
We responded:
"Wow, Sharon! Thank you so much for taking the time to leave this five star review. We appreciate your business and your kind words. Nora is amazing and we are so thankful to have her on our team. We hope to continue to exceed your expectations for many years, thank you for being part of our State Farm family."
Lana Stone
February 3, 2025
5
out of
5
rating by Lana Stone
"My new agent Faith made everything easy. Thank y'all so much"
We responded:
"Thank you so much for taking the time to leave us a five star review!!🤩🤩🤩🤩🤩. We are so happy Faith took great care of you. She is a great asset to our team! We hope to comtinue bringing you 5 ⭐️ service for many years!! "
Michael Miller
January 25, 2025
5
out of
5
rating by Michael Miller
"great job"
We responded:
"Thank you so much for leaving this ⭐️⭐️⭐️⭐️⭐️ review!! We hope to continue goving you 5 ⭐️ service for many years to come!!!"
Angela Barbee
December 19, 2024
5
out of
5
rating by Angela Barbee
"Faith Kobel rocks! I needed to add renter's insurance to my existing policy quickly. I sent an email and in less than an hour I was covered. State Farm really is a good neighbor!"
We responded:
"Thank you so much Angela for leaving the fantastic five star review we are so thrilled to hear that Faith was able to help you with your renters policy and such an efficient manner. Providing excellent customer service is always our top priority and we are happy to have you as part of our State Farm family. We look forward to being your trusted insurance advisor for many years to come. "
Madalyn Wright
November 18, 2024
5
out of
5
rating by Madalyn Wright
"Kelli is amazing!! I get the best rates from her!! I compared multiple different companies and hers was the cheapest!!"
We responded:
"Thank you, Madalyn! We're thrilled to hear that Kelli was able to provide you with the best rates. Your satisfaction is our top priority, and we appreciate your trust in our services."
J Brew
September 20, 2024
5
out of
5
rating by J Brew
"Kari Hargrave and her team are the best group of agents in town! They make you feel at home when you visit and there are no dumb questions (or phone robots) when you call! Love them and appreciate their hard work and honesty!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you feel at home with our team and appreciate our efforts. Your support means a lot to us."
Daniel Rogers
September 19, 2024
5
out of
5
rating by Daniel Rogers
"Great Customer Service! Starts the moment they answer the phone and never ends. Kelli was GREAT!!!!!! GOAT!!!!"
We responded:
"Thank you so much for the 5-star review and for taking the time to share your experience with us! We're thrilled to hear that Kelli provided you with excellent customer service. Our team works hard to ensure that each customer has a positive experience, and we’re glad Kelli could meet your needs. We truly appreciate your support and look forward to serving you in the future!"
Conner Anthony
August 11, 2024
5
out of
5
rating by Conner Anthony
"The Kari Hargrave agency is the absolute best. She is always going the extra mile for her customers. I have had auto and home with her for a while. I was so confused about life insurance but she took the time to educate me and now I have my life insurance with her agency. Highly recommend!!!"
Kylie Binley
July 25, 2024
5
out of
5
rating by Kylie Binley
"Paige was super helpful & knowledgeable"
We responded:
" Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Paige. She truly exemplifies our commitment to excellent service and we’re delighted to see her efforts recognized. We look forward to serving you again soon! Kari"
Amy
June 27, 2024
5
out of
5
rating by Amy
"Kelli Creek has been a tremendous help obtaining a auto and homeowners policy. Just over top support and I'm saving money."
We responded:
"Hi Amy, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with our agency. Kelli strives to provide top-notch service, and it's great to know that we met your expectations. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help! We are so appreciative of your business!! Best regards, Kari Hargrave State Farm Insurance Agency"
noemio perez
May 22, 2024
5
out of
5
rating by noemio perez
"Aaron Acosta was incredibly helpful with my car insurance needs. She provided me with the best policy tailored to my specific requirements. His assistance was top-notch, and I highly recommend her services to anyone looking for excellent car insurance support. He did not only assisted me with my car insurance but also took the time to inform me about life insurance and how to secure the best rates. His knowledge and guidance in both areas were invaluable, and I appreciate his thorough support. I would definitely recommend Aaron for insurance needs."
We responded:
"Hi Noemio! Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with Aaron!! Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything or have any questions, we're always here to help. Warm regards, Kari Hargrave State Farm Insurance Agency"
Nasir Ahmad
May 6, 2024
5
out of
5
rating by Nasir Ahmad
"Good"
We responded:
"Nasir, thank you so much for taking the time to leave us this 🤚⭐️ review! We hope to continue to meet or exceed your expectations for many years. We love taking care of customers like you!!"
Valeria Silva
April 30, 2024
5
out of
5
rating by Valeria Silva
"Received great support when purchasing a life insurance policy. Aaron answered all my questions."
We responded:
"Valeria thank you so so much for taking the time to leave us a 5 ⭐️ review! We are so lucky to have Aaron on our team! He is amazing! We hope we continue to give you ⭐️⭐️⭐️⭐️⭐️ service for many years!!"
tiffany bowman
April 29, 2024
5
out of
5
rating by tiffany bowman
"Aaron Acosta was very helpful! If you need insurance I highly recommend going to him!"
We responded:
"Tiffany, thank you so much for leaving us a a ⭐️⭐️⭐️⭐️⭐️ review! Aaron is great and we are lucky to have him in our team. We hope to continue giving you 5 STAR service for many years!!"
Mayra Torres
January 22, 2024
5
out of
5
rating by Mayra Torres
"Aaron was great in getting me a quote for life insurance. He answered all my questions and made the whole process super easy. If you are looking for an insurance quote, call Aaron and he will be happy to help find what's best for you."
We responded:
"Mayra, thank you so much for leaving us this amazing review. We are so happy to have Aaron on our team. He always goes above and beyond to take care of our customers. We greatly appreciate your business !!"
Trey Williams
January 18, 2024
5
out of
5
rating by Trey Williams
"Aaron was fantastic at listening to my needs and tailor fitting a policy to me and my family. He was also very attentive and followed up very well. I would recommend Aaron and state farm when searching for your next policy."
We responded:
"Wow! Thank you so much, Trey, for leaving this ⭐️⭐️⭐️⭐️⭐️ review! We are very lucky to have Aaron on our team. We appreciate you trusting our office with your insurance needs!"
Juan Escobedo
January 17, 2024
5
out of
5
rating by Juan Escobedo
"Muy amable el personal y te atienden muy vien cualquier duda que tengas"
We responded:
"Juan, muchas gracias por su revision a nuestra oficina. Y por daronos la opportunidad de asistirlo con su aseguranza. Esperamos continuar ayudarlo en lo que sea necessario. Gracias! "
Speedy Greene
December 19, 2023
5
out of
5
rating by Speedy Greene
"Recently called for a quote and the experience I had was great. They walked me through all of my options told me the risk related as well as providing me a better rate. Awesome experience will begin moving all my polices to them based on the service. Even with the price difference I will stay with them for the customer service experience alone."
We responded:
"Your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
kiet Le
November 21, 2023
5
out of
5
rating by kiet Le
"Sheri is the best customer services,do right away what ever I need,I would like recommended to all my friends to her,thank you for held me out everything"
We responded:
"Kiet, thank you for the positive review. Sheri is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."
Megan S
October 27, 2023
5
out of
5
rating by Megan S
"Kari and her team are the best! They are knowledgeable and go above and beyond to make sure the process is smooth. I have had my coverage here for about 2 years and couldn’t recommend them enough!"
We responded:
"Thank you so very much for your 5 Star ⭐️ review! We always try our very best to take care of our customers! I have such a great team of customer focused professionals who always try to give our customers the best coverage at the best possible rate! We hope to always take care of your insurance and financial needs! "
Rachel Wilcox
October 27, 2023
1
out of
5
rating by Rachel Wilcox
"I have to start off by saying that I didn't choose this office as my agents office to begin with, my previous State Farm agents office in Longview where I moved from basically dumped this office off on me as my agents office in August, when all I was trying to do was get a quote on how much my car insurance was going to cost since I moved from East Texas to the Dallas area and my renewal was coming up in September. I had only been under this agent for about 2 months and had nothing but trouble trying to conduct my insurance business with them. I do have to say though, that I never personally dealt with Kari Hargrave herself, but the ladies in her office were very rude and treated me like trash in just the 2 months that I dealt with them. I have been a State Farm customer for over 5 years and dealing with these ladies who genuinely don't know how to treat people like humans (instead of like pieces of garbage) I almost left State Farm completely because they left such a bad impression on me, especially since I deal with customers of all kinds on a regular basis and you would think in their line of work that they would have more customer service skills than what was displayed towards me almost every interaction I had with them in those 2 months. Thank God that the folks from customer care at the 800 number of State Farm informed me that their office wasn't even the closest agent to my house and that I could just switch agents to one that was closer to me, so I did. So far, this new agent actually answers the office phone when I call so I don't have to make a special trip to the office, but when I have stopped by the office everyone is really nice and welcoming and doesn't come off as they are superior over me, is willing to accept my partial payments (not 80%) and doesn't have an issue with mailing things to me like an agents office should. You can't treat people ugly and not expect that not to come back around to you. How you treat people matters, even the ones that don't make as much money as you ladies of Kari Hargrave State Farm. What goes around, ALWAYS comes right back around. I only gave 1 star so that I could leave a review of this office. Honestly, this office doesn't deserve any stars. Welcome to the area Rachel. I felt like this office gave me a really bad representation of how women in Royse City are and how they conduct business and conduct their customer service."
We responded:
"Rachel, I am very sorry you felt our office did not assist you and we were rude. We worked with our corporate office to try and assist you and they advised us we could not accept partial payments on your policy. Unfortunately, we can only do what they advise is we can do. Since we were only your agency for a few weeks when you transferred in and then transferred out there was not much we could do to assist you. I am happy you found an agent you are happy with and who is able to assist you. I built my agency from scratch 17 years ago. It is very important to me to address any issues I have control over but in this situation our corporate office would not let us accept anything other than a full payment. Again, I wish you nothing but the best with your new agency."
gloria bringas
October 11, 2023
5
out of
5
rating by gloria bringas
"I had a wonderful experience with Sheri Newton. She is very knowledgeable and willing to go above and beyond. She just understood me and guided me through this life changing experience. 100% recommend!!"
We responded:
"Gloria, thank you so very much for taking the time to leave us a 5 ⭐️ review! Sheri is amazing and we are so very happy to have her on our team. We love being able to assist our customers with their auto, home and life insurance needs. I hope we continue to give you the ⭐️⭐️⭐️⭐️⭐️ service you deserve for many years!!"
Jack Wilson
September 19, 2023
5
out of
5
rating by Jack Wilson
"The insurance reps at Kari Hargrave are very knowledgeable and helpful. We were able to get our home and auto insurance policies bundled through them at a great rate."
We responded:
"Thank you so much for taking the time to leave us a ⭐️⭐️⭐️⭐️⭐️ review! We strive to give our customers the very best service at our best possible rate when it comes to their auto, home and life insurance needs. It is customers like you who make our profession so enjoyable and we hope to continue to give you this service for many years to come. "
Ange Bartlett
September 15, 2023
5
out of
5
rating by Ange Bartlett
"Best insurance agent EVER!!!!!! Great prices and people that care."
We responded:
"Thank you so very much for taking the time to leave us a 5⭐️ review! We are passionate about taking care of our customers auto, home and life insurance needs! We hope to take care of your insuranxe and financial service needs for many years. "