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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Divine Rodgers

Divine Rodgers

September 8, 2026

5  out of  5
rating by Divine Rodgers
"Boston was very helpful! He was able to get the best rate for me and saved me a lot of money!! 🙌"
We responded:
"A little savings can make a big difference, Divine! We’re pleased Boston was able to help you find the best rate for your needs and make your insurance experience a positive one. Our team is always here if you need anything down the road."
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Dakota

September 4, 2026

5  out of  5
rating by Dakota
"Kari made getting life insurance easy and stress-free. Great service and highly recommend!"
We responded:
"We are so happy to see this, Dakota! We’re thrilled we could make the life insurance process feel simple and stress-free. Whenever another insurance question comes up, don’t hesitate to reach out to our team."
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Stanisfel Paola Castillo

September 4, 2026

5  out of  5
rating by Stanisfel Paola Castillo
"Súper buena atención recomendo"
We responded:
"Gracias por tu recomendación, Stanisfel Paola Castillo. Nos alegra saber que recibiste una atención excelente de nuestro equipo. Si necesitas más ayuda con tus seguros, no dudes en contactarnos."
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Jodie Brookshire

September 4, 2026

5  out of  5
rating by Jodie Brookshire
"Nora has been wonderful handling our insurance at State Farm! Thank you Nora!"
We responded:
"Jodie, we're so grateful you shared this! We're really glad to hear that Nora has been so helpful with your insurance needs. If you ever have any questions or need further assistance, please feel free to reach out to our team."
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Deborah OBanion

September 4, 2026

5  out of  5
rating by Deborah OBanion
"Nora was very polite and professional"
We responded:
"Deborah, your rating is a great reminder that taking care of our neighbors matters. Thanks for being one of them."
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Paula Hester

September 3, 2026

5  out of  5
rating by Paula Hester
"Want to say a big Thank You to Debbie for her help today. She is always so helpful when I call & is definitely an asset to the team."
We responded:
"A big thank you right back at you, Paula! We're so happy to hear that Debbie has been consistently helpful and a valuable part of our team. If you ever need assistance with your insurance needs, please feel free to reach out anytime!"
Profile photo of Phil Elins

Phil Elins

September 2, 2026

5  out of  5
rating by Phil Elins
"It was a very easy experience. Boston who was my agent was very helpful. Walk me through all the steps. Carrie'Kari's agency is amazing... Everyone they're so nice. So knowledgeable. Always helpful. I feel very fortunate to have done everything to start this up with Boston and I highly highly highly recommend..."
We responded:
"Phil, thanks for sending some love our way! We’re glad you chose our agency and would recommend us to others. It's great to hear that Boston was able to guide you through the process smoothly and that you found our team knowledgeable and helpful. We're grateful for your trust in us for your insurance needs, and if you ever need assistance in the future, don't hesitate to reach out."
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Mena Delamatyr

September 1, 2026

5  out of  5
rating by Mena Delamatyr
"Cortney was kind and helpful persistent in helping me with a very odd situation on my home insurance! Thank you, Cortney!"
We responded:
"Hi Mena, we're so glad to hear you had a great experience! Helping with tricky home insurance situations is what we're here for. Thanks for taking the time to share your kind words."
Profile photo of Lisa Humphries

Lisa Humphries

August 26, 2026

5  out of  5
rating by Lisa Humphries
"Courtney Smith helped me for the first time today. She got me what I needed quickly and took great care of us. Everyone I have ever worked with at Kari Hargrave's office have been fantastic! We highly recommend using State Farm's Kari Hargrave if you are in the market for insurance!"
We responded:
"Lisa, we're so glad she could help you with your insurance needs quickly and give you great service. Thanks for trusting our team, we truly appreciate your kind words and recommendation!"
Profile photo of Jayme Joyner

Jayme Joyner

August 26, 2026

5  out of  5
rating by Jayme Joyner
"I had an urgent request & Debbie was so helpful! She got me the information quickly and efficiently."
We responded:
"Jayme, we know some insurance requests just can’t wait! We’re glad Debbie was able to jump in and help you quickly when you needed it. Thanks for trusting our team to be there when it mattered—we’re always here whenever you need us!"
Profile photo of Elizabeth Rodriguez

Elizabeth Rodriguez

August 18, 2026

5  out of  5
rating by Elizabeth Rodriguez
"Getting my auto policy was fast and easy thanks to Boston. He found me the best deal over the phone while I was tending to my toddler."
Profile photo of Debbie Hardwick

Debbie Hardwick

August 17, 2026

5  out of  5
rating by Debbie Hardwick
"Everybody here is so nice and do their best to quote you the best prices for the policy your looking for. I will be a customer for a long time."
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Todd

August 17, 2026

5  out of  5
rating by Todd
"Cortney Smith has been excellent in Service helping us try and save money during our Renewal"
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Jose colon

August 5, 2026

5  out of  5
rating by Jose colon
"Great agent and great attention to detail. Paige goes above and beyond."
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Yemi Adedeji

August 4, 2026

5  out of  5
rating by Yemi Adedeji
"Courtney was outstanding. She helped me add a new vehicle to my policy and took the time to answer every question thoroughly. She explained my coverages clearly, helped add my wife as a named insured at no additional cost, made sure we kept our Drive Safe & Save discount, and even walked us through the app setup. She was knowledgeable, patient, and professional throughout the entire process. Thank you for making everything so easy."
Profile photo of Daniel

Daniel

August 4, 2026

5  out of  5
rating by Daniel
"Nora was great to work with. She answered all of my questions, explained everything clearly, and made the whole process a lot easier than I expected. I never felt pressured, and she was always quick to respond whenever I needed something. I really appreciate all of her help and would definitely recommend reaching out to her if you’re looking for any insurance!"
Profile photo of Marissa Williams

Marissa Williams

July 28, 2026

5  out of  5
rating by Marissa Williams
"I just want to give a shout out to State Farm in Royse City. They have been the most amazing genuine people I have ever met. A few years ago we switched from Allstate of having for 16+ years to State Farm due to our house insurance increasing dramatically. We called State Farm and they were able to bundle our house with our cars and got us an amazing discount.
Recently my son just turned 16 and we have been hearing all the horror stories of how expensive boys are on the insurance. However Paige took my phone call and let me tell you she sat and listened and answered 101 of my questions and never got frustrated.
Paige took the extra time to tell us about things we are able to do for us to lower our bill and just made the whole process so smooth.
She also got us an amazing deal that I was in shock but blessed.
Thank you State Farm for being so honest and always looking out for the people!"
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Luis Ibarra

July 28, 2026

5  out of  5
rating by Luis Ibarra
"Thank you.
Paige."
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Lori Omi

July 24, 2026

5  out of  5
rating by Lori Omi
"Very personable. Very helpful."
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Antoine Hood

July 20, 2026

5  out of  5
rating by Antoine Hood
"Kari Hargrave’s office is absolutely phenomenal! Her team is relentless in finding solutions to whatever issue is asked. They actually call back when they say they will and deliver the news in a professional fashion! Cortney is ROCKSTAR and she deserves a raise if she hasn’t already received one because she’s better than Jake!"
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Brandon Avila

July 17, 2026

5  out of  5
rating by Brandon Avila
"Boston was very helpful and patient with every step of the process. Would recommend to anyone!"
Profile photo of Kevin Allbright

Kevin Allbright

July 14, 2026

5  out of  5
rating by Kevin Allbright
"I have been with Kari's office for many years and have always received the best customer service any time I needed a policy change or assistance with an issue . My latest need was to drop one vehicle and add another one. As always , I was treated with the courtesy and respect that I always receive from the wonderful ladies at the office . Thank You Cortney for your continued professional service . I would highly recommend Kari Hargrave and her team to anyone in need of insurance services.
Kevin A."
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Carol

July 13, 2026

5  out of  5
rating by Carol
"We have been customers for many years. I had some questions today and Barton was very helpful getting things solved."
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Lowell Bounds

July 9, 2026

5  out of  5
rating by Lowell Bounds
"Courtney was courteous and helpful."
Profile photo of KAREN TAYLOR

KAREN TAYLOR

July 2, 2026

5  out of  5
rating by KAREN TAYLOR
"I talked with Boston. He got me a great price. He was very knowledgeable. He made my car insurance purchase very easy. He got all my documents emailed to me quickly."